Return Policy

To complete your return we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged for reasons not due to our errorExchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at joannebergerart@gmail.com and send your item to: 207-795 St. Annes Rd. WPG., MB., R2N3X4

Shipping

• To return your product, you should e-mail joannebergerart@gmail.com.

• You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

• If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.